Latest Blog Posts

Communication Tips for Stressful Situations
When it comes to conflict or any stressful situation, it is important that we effectively communicate our way through it.
Published on 20th of May 2022 by Staff Writer [ read more ]

Stress: Kick it to the curb!
How do you deal with stress? Yes, it is something that should be dealt with, something you should be actively managing...
Published on 13th of May 2022 by Staff Writer [ read more ]

This is Why You Should Prioritise Inhouse Training
Inhouse training is a fantastic option for organisations who would like to train a number of their employees at once... Since we come to your premises it helps save time and money, while also allowing for any customisations that suit your individual needs!
Published on 6th of May 2022 by Shona Potgieter [ read more ]

Question: How Are Your Time Management Skills?
Has time ever been the cause of your stress? I think we've all been in the position where we feel like time is speeding away from us, faster than we (and our to-do list) can keep up with.
Published on 22nd of Apr 2022 by Staff Writer [ read more ]

An Invaluable Habit to Add to Your Morning Routine
Have you given any thought to the power your morning routine holds? The way we start our day can have a huge impact on how the rest of the day unfolds...
Published on 14th of Apr 2022 by Shona Potgieter [ read more ]

Is Emotional Intelligence the Key to Success?
Did you know that emotional intelligence is fast becoming one of the most important traits hiring managers look at? That's because emotional intelligence in employees is now being recognised as a key to workplace success. So, perhaps this is a good time to invest in Emotional Intelligence training?
Published on 8th of Apr 2022 by Staff Writer [ read more ]

Have You Considered Frontline Reception Training?
As a receptionist, you know that no matter how busy your day gets, how many phones are ringing simultaneously, or how your to-do list seems to be growing quicker than you can handle, you must always try and stay at the top of your game.
Published on 1st of Apr 2022 by Staff Writer [ read more ]

The Role of Diversity and Etiquette in the Workplace
Etiquette and Diversity are two very important topics that should definitely be included in any organisation's training and development strategy.
Published on 25th of Mar 2022 by Staff Writer [ read more ]

6 Tips to Help You Ace Your Next Presentation!
Do your palms get a bit sweaty at the thought of your next presentation? We get it... It can be an intimidating and nerve-wracking prospect.
Published on 18th of Mar 2022 by Staff Writer [ read more ]

Remember VUCA?
A few years ago the buzzword was VUCA. We want VUCA leaders, we want a VUCA programme, VUCA us please! Today we so seldom hear or see the acronym at all. The reality is that we are living it. We are slap bang on planet VUCA and it is darn uncomfortable.
Published on 11th of Mar 2022 by Debbie Engelbrecht [ read more ]

Your Guide to Understanding Learnerships
Has your organisation considered Learnerships? In this blog we'll simplify learnerships and explore how they are indeed a win-win for all parties involved.
Published on 4th of Mar 2022 by Lize Testa [ read more ]

Self-Mastery, The Enneagram and Team Development
Did you know that understanding yourself is key to effective communication? What are your focuses, what are your trigger points, where does your strength lie, how efficient are you at adapting to what is required by the other person?
Published on 25th of Feb 2022 by Staff Writer [ read more ]

B is for Business Writing
When it comes to effective communication at work, there is a very important aspect to take into consideration... And that is the written communication that takes place within the organisation, as well as with clients.
Published on 18th of Feb 2022 by Staff Writer [ read more ]

Self-Defeating Behaviours at Work
Have you given thought to the fact that we are often our own worst enemies? Because sometimes we are - we can be hard on ourselves, our own worst critics and consequently the source of our own stress and feelings of being overwhelmed.
Published on 11th of Feb 2022 by Staff Writer [ read more ]

3 Easy Steps to Be More Productive at Work
Productivity at work is great. It's what we want. Unfortunately, it can often prove to be a bit elusive. Thing is, we don't always realise how small things can have a big impact on our productivity.
Published on 4th of Feb 2022 by Shona Potgieter [ read more ]

Stress Management for a Healthier YOU
When we talk about managing our stress, we often only think of it in a work context, like how it can improve our productivity and effectiveness at work (which it is excellent for, by the way). But it goes a lot deeper than that...
Published on 27th of Jan 2022 by Shona Potgieter [ read more ]

A is for Accountability
So, you've invested in training for your team? High-five to you! But there's one more thing we need to talk about and that's what you do after the training has been completed...
Published on 21st of Jan 2022 by Shona Potgieter [ read more ]

Starting the New Year Strong with Staff Training
New year, new goals? I want you to take a moment to think about the professional goals you have set for yourself, your team or your business... How many of these goals can be reached with the help of proper skills development programmes?
Published on 14th of Jan 2022 by Shona Potgieter [ read more ]

What a Year It Has Been...
As we get ready to wind down for the holiday season and welcome 2022, we have a few things we want to say...
Published on 15th of Dec 2021 by Shona Potgieter [ read more ]

Want the Job? Avoid These 5 CV Mistakes...
Job-hunting can be a stressful and scary task to begin with and there is more to it than just figuring out what you’d like to do and sending off your CV...
Published on 10th of Dec 2021 by Staff Writer [ read more ]

Will You Take a Moment to Reflect With Us?
There's a saying about not looking back, about how we should always keep moving forward and not get stuck in the past. And while this may be a valuable lesson, I've come to realise that sometimes 'looking back' isn't necessarily a bad thing.
Published on 26th of Nov 2021 by Shona Potgieter [ read more ]

How Do You Deal With Conflict At Work?
Conflict at work is bound to happen, but it’s how we deal with it that really matters.
Published on 19th of Nov 2021 by Staff Writer [ read more ]

Is Your Team Ready to Make the Most of November?
I don't know about you, but I almost can't believe that it's November... Already?! The end of 2021 is fast approaching and I'm sure like us, you are busy gearing up for the new year.
Published on 12th of Nov 2021 by Staff Writer [ read more ]

The Art of Critical Thinking and Why It Is Essential
When we're faced with a problem, most of us probably do our best to analyse what went wrong and how to fix it. What we don't often do, is structure our though processes to ensure we work through it systematically and in depth.
Published on 5th of Nov 2021 by Staff Writer [ read more ]

Customer Care for The Win!
"A brand is defined by the customer's experience. The experience is delivered by the employees" ~ Shep Hyken
Published on 29th of Oct 2021 by Staff Writer [ read more ]

This is Your Invitation. Will you RSVP Yes?
So, you've been seeing our blogs and our social media posts inviting you to train your staff, or even attend training yourself. But you're not convinced... Maybe because you feel your team is performing well enough or perhaps you feel that including external training in the budget is an unnecessary expense after all we've been through with Covid and lockdown...
Published on 22nd of Oct 2021 by Shona Potgieter [ read more ]

This is How a Skills Development Facilitator Can Benefit Your Organisation
Compiling Workplace Skills Plans (WSP) and Annual Training Reports (ATR) sounds like just another hoop we need to jump through to get a mere 20% of our SDL contributions back. While a lot of smaller companies decide the effort is just not worth the money they get back, bigger companies submit in order to up their BBBEE points.
Published on 15th of Oct 2021 by Lize Testa [ read more ]

Is Working from Home Creating More Stress?
Stress at work is common and often, a given. So, our best plan of action is to adopt effective coping strategies to help us manage and reduce stress...
Published on 8th of Oct 2021 by Shona Potgieter [ read more ]

How to Eat an Elephant
Have you ever felt completely overwhelmed by your to-do list? Like you were in total control and then suddenly there is a mountain of work in front of you, a million things that must be done and it feels like somehow you have to do in all at once?
Published on 23rd of Sep 2021 by Shona Potgieter [ read more ]

Are You Still Making Time to Have Fun?
"Having fun doesn't feel like something I should be prioritizing right now." Does that sound like you? I know making time to have fun seems silly or even trivial, considering how much you might have on your plate right now: Meetings, projects, kids, the kids' projects, bills, school, cooking, taking care of your family...
Published on 17th of Sep 2021 by Shona Potgieter [ read more ]

Diversity and Etiquette in the Workplace
"We have a very diverse environment and a very inclusive culture, and those characteristics got us through the tough times. Diversity generated a better strategy, better risk management, better debates, and better outcomes." - Alan Joyce
Published on 10th of Sep 2021 by Staff Writer [ read more ]

What is Your Communication Style?
By now we all know how important communication is within our organisations. We also know body language plays a big role and active listening accounts for a large part of effective communication. So what more is there to know on the topic of communication?
Published on 3rd of Sep 2021 by Shona Potgieter [ read more ]

Is Now the Time to Train?
With only a few months left of 2021, you might be wondering whether it's still worth it to train... The answer is a resounding YES!
Published on 27th of Aug 2021 by Shona Potgieter [ read more ]

How Stressed Are You?
Stress is normal, we experience it every day. Whether the stress is work related, triggered by aspects of your personal life or due to finances... Stress does unfortunately form part of our lives.
Published on 20th of Aug 2021 by Shona Potgieter [ read more ]

Productivity Can Be Overwhelming
We all know how important it is to be productive, to do our job effectively and successfully. We all want to tick off that to-do list and breathe a sigh of relief at the end of the day, patting ourselves on the back as we watch the sun set...
Published on 13th of Aug 2021 by Shona Potgieter [ read more ]

Time Flies When You Are Having Fun?
It's August... Let that sink in. We've reached the 8th month of the year. Is it just me that finds that hard to believe?
Published on 6th of Aug 2021 by Shona Potgieter [ read more ]

The Art of Listening
A huge part of the soft skills we train, is communication. And quite often we find that there is one element of communication that is very much neglected or completely forgotten... Listening!
Published on 30th of Jul 2021 by Staff Writer [ read more ]

Common Receptionist Mistakes to Avoid
A receptionist is the first point of contact for clients. That's why as a receptionist you already know how important your position is - You're the public's first glimpse into what your organisation is all about and in most cases the impression you leave is the one that sticks.
Published on 23rd of Jul 2021 by Staff Writer [ read more ]

Resilience and the Enneagram
Resilience The capacity to recover quickly from difficulties; toughness.
Published on 15th of Jul 2021 by Debbie Engelbrecht [ read more ]

Behaviour Change
Why is behaviour change so difficult and why specifically is it so necessary?
Published on 8th of Jul 2021 by Debbie Engelbrecht [ read more ]

Why You Should Invest in Stress and Time Management Training
After many Stress and Time Management workshops and from personal experience, it is quite clear that we aren't always good at understanding where our time goes. This might seem strange to you; how can someone not know where how their days are consumed or their time is spent? Let's elaborate...
Published on 25th of Jun 2021 by Staff Writer [ read more ]

Training and the Third Wave
There is a lot of talk of the 3rd wave at the moment. I don't think I even have to specify that I’m talking about the third wave of Covid, because I'm pretty sure that's the only wave any of us are talking, thinking and hearing about at the moment.
Published on 18th of Jun 2021 by Shona Potgieter [ read more ]

Personal Mastery: Why You Should Attend This Workshop
Our Personal Mastery workshop is something you and your team should seriously consider. It is an extremely effective workshop and companies who do this training find that teamwork becomes the norm, which in turn leads to increased productivity.
Published on 11th of Jun 2021 by Staff Writer [ read more ]

Are Communication Workshops Worth the Hype?
"To effectively communicate we must realise that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." - Tony Robbins
Published on 31st of May 2021 by Shona Potgieter [ read more ]

Body Language- Your Secret Weapon or a Dead Giveaway?
Did you know that a large percentage of communication is non-verbal? This can include facial expressions, body posture, gestures and eye movement. We refer to this as our body language.
Published on 21st of May 2021 by Shona Potgieter [ read more ]

Driving Purpose Within An Organisation
There is a lot of talk about purpose driven organisations. But what exactly is that? It is much easier if your organisation is a Non-Profit to have a clear purpose driven mandate.
Published on 13th of May 2021 by Debbie Engelbrecht [ read more ]

Management and Leadership Training is a Must!
Are you a manager or in a leadership position within your company? I have a question for you... Would you work for you? Now I know this might come across as a bit of a strange question to ask someone, but please humour me and take a moment to think about it.
Published on 7th of May 2021 by Staff Writer [ read more ]

The Value of Feedback in the Workplace
Feedback. Something often dreaded by managers and even team members. Especially when it’s not necessarily positive… But feedback is essential to ensure the success of our teams and projects!
Published on 30th of Apr 2021 by Shona Potgieter [ read more ]

Is Your Team Training in May?
May is around the corner, can you believe it? This time last year we were in a hard lockdown and unfortunately companies had to postpone the training and skills development of their workforce.
Published on 23rd of Apr 2021 by Shona Potgieter [ read more ]

The Challenge of Cancel Culture
You have undoubtedly heard the term "Cancel Culture" by now. The practice of simply annihilating and ostracising a person who has a different viewpoint to ours.
Published on 14th of Apr 2021 by Debbie Engelbrecht [ read more ]

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