Latest Blog Posts

Do You See Yourself as a Leader?
I am currently working on additional leadership content for a workshop I am developing for a client. Midway it has occurred to me that not many of us see ourselves as leaders, whereas the reality is that each and everyone of us, are in fact one
Published on 19th of Oct 2020 by Debbie Engelbrecht [ read more ]

Ensuring Project Management Success
At Staff Training, our facilitators often find themselves in the position where they hear what goes wrong with projects rather than what goes right. Our delegates attending workshops bring their challenges to us, so clearly this is exactly what we should be hearing. More often than not we establish that what went wrong is that the very concept of what a project is, is not being understood.
Published on 15th of Oct 2020 by Debbie Engelbrecht [ read more ]

How to Instantly Look More Confident
Has lockdown and the accompanying stress wreaked havoc on your confidence levels? Perhaps you're starting a new position at work or a brand new job and you want to look more like a Confident Cathy than a Nervous Nelly?
Published on 8th of Oct 2020 by Shona Potgieter [ read more ]

Ready To Be More Productive?
Some days it feels like an uphill battle to get up and get going. But what if there is a way you can be more productive?
Published on 1st of Oct 2020 by Shona Potgieter [ read more ]

How To Motivate Your Team
A question we often get asked is "How do I motivate my staff?"
Published on 25th of Sep 2020 by Staff Writer [ read more ]

Article: How Being a Super Session Junkie Helps!
We all know that in today's fast paced world, the commodity the most in demand is time. Super Sessions are designed specifically for this purpose. As we travel through the challenges of 2020, with stress high, demand on creativity higher and cost saving most probably highest of all, the smart choice is definitely to stay in the loop with Super Sessions.
Published on 18th of Sep 2020 by Debbie Engelbrecht [ read more ]

Not So Blue Monday
Picture this, it's Sunday evening and you're sitting on the couch watching television. You've had a great weekend, spent time with friends, had a braai or perhaps you took some time for yourself with Netflix and a pizza. Then suddenly, in the middle of the Carte Blanche episode, it sinks in... Tomorrow is Monday!
Published on 11th of Sep 2020 by Shona Potgieter [ read more ]

We Love The Enneagram And Here Is Why You Should Too
So you might already know this, but we're huge fans of the Enneagram... I mean obviously, right? We offer more than one Enneagram-based workshop, depending on your team-, leadership- or self-mastery goals. But what is the Enneagram?
Published on 28th of Aug 2020 by Debbie Engelbrecht [ read more ]

How Emotional Intelligence Can Help Your Career Development.
"Emotional Intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships empathetically."
Published on 21st of Aug 2020 by Debbie Engelbrecht [ read more ]

4 Tips for Effective Communication in Difficult Situations
Whether you are in a highly competitive work environment or dealing with angry or frustrated customers, you’re probably familiar with the monster called 'stress', and effective communication often times is the monster's first victim.
Published on 14th of Aug 2020 by Staff Writer [ read more ]

What Determines Your Worth?
Do you attach your worth to what people at work think of you (or what you think they think of you), or how they make you feel? What about your friends and family? I guess a lot of us do it.
Published on 7th of Aug 2020 by Shona Potgieter [ read more ]

3 Easy Steps To Up Your Confidence Today
Has your confidence taken a knock? Or is it something you’ve always struggled with? When it comes to wishing we were as confident as person X from the office or person Y that you saw while shopping for a new outfit, it’s easy to dig our ‘insecurity hole’ even deeper. The best solution is to focus on yourself and ‘upping’ your own confidence game!
Published on 31st of Jul 2020 by Shona Potgieter [ read more ]

What Is Your Skills Development Policy?
At Staff Training, we believe in 'Empowerment through Skills Development' and work closely with companies to design and implement skills development programmes for their employees.
Published on 24th of Jul 2020 by Carolyn Kessler [ read more ]

Are You Forgetting To Unpack Your Backpack?
We all now by now, we’ve read it a million times in a million different posts and articles- Lockdown/Covid has been hard on all of us. Great. So what now?
Published on 17th of Jul 2020 by Shona Potgieter [ read more ]

4 Reasons Why Training Is Important
Not completely sold on why you should train and upskill your staff? Perhaps you feel that your team is performing well and so you don't deem it necessary to spend that bit of extra money on external training programmes...
Published on 10th of Jul 2020 by Staff Writer [ read more ]

Feeling Anxious? Me Too!
Anxiety. Something a lot of people struggle with, with varying degrees of severity, but it’s real and it can really hinder your work as well as your personal life.
Published on 1st of Jul 2020 by Shona Potgieter [ read more ]

Customer Care During Lockdown
So who pays our salaries? I'm hoping everyone shouted: "The Customer!", very loudly and with certainty...
Published on 26th of Jun 2020 by Carolyn Kessler [ read more ]

Why Am I So Angry and What Can I Do About It?
Why am I so angry? This is a question many of us ask ourselves regularly. We over-react on the road all the time, we snap at our spouses and family, our colleague does something pretty innocuous and we lose our cool in a split second. It’s exhausting.
Published on 19th of Jun 2020 by Carolyn Kessler [ read more ]

Our New Normal
Normal doesn’t sound like anything we have experienced in the past three months... Firstly, we got used to the fact that social distancing, washing and sanitising our hands, face masks and sanitising groceries were our new normal.
Published on 10th of Jun 2020 by Carolyn Kessler [ read more ]

Why Are We Accepting of Some Issues and Vehemently Against Others?
I'm asking this question because, some time ago, before COVID-19 reared its ugly head, I had cause to speak with a few HR managers. We analysed a couple of scenario's regarding the issues which often arise when integrating people of colour, different economic status, gender and so on into the workplace.
Published on 5th of Jun 2020 by Carolyn Kessler [ read more ]

How to Communicate Effectively
When we communicate with someone else, it’s usually for a reason:
Published on 29th of May 2020 by Carolyn Kessler [ read more ]

7 Reasons why Assertive Communication is Essential
By far, the most underutilized and misunderstood communication method is that of assertiveness.
Published on 19th of May 2020 by Carolyn Kessler [ read more ]

Presentations- What NOT to do!
We are called upon to sell ourselves, our knowledge, our ideas virtually every day and most of us are dead scared of being put on the spot.
Published on 8th of May 2020 by Carolyn Kessler [ read more ]

You owe it to yourself to plan better and stress less!
Our Virtual facilitator-led courses (via zoom) and range of online courses are tailor-made for a time such as this. After reading through this blog, you're likely to see just how important it has become to increase your skill-set right now.
Published on 24th of Apr 2020 by Carolyn Kessler [ read more ]

Start by Training your Managers...
Let's say you have identified an employee whom you believe has the relevant experience, emotional intelligence and integrity to be considered for promotion to a management position. You've recognised that those competencies are amongst the building blocks essential to becoming an effective manager. You're correct, they are!
Published on 17th of Apr 2020 by Carolyn Kessler [ read more ]

Distance Learning- The New Normal?
I read an article the other day, can't recall where, which addressed the really odd behaviour of stockpiling toilet paper. It was interesting because, rather than mocking those who have well stocked toilet paper cupboards, it gave a reasonable explanation for this phenomenon.
Published on 8th of Apr 2020 by Carolyn Kessler [ read more ]

Are you a Skilled Minute Taker?
This is a task most of you groan loudly about - it's so labour intensive, requires a huge amount of concentration if you're going to do it correctly, and how on earth do you know if you are actually doing it correctly??
Published on 3rd of Apr 2020 by Carolyn Kessler [ read more ]

Have you Considered these Coronavirus Measures?
I firmly believe that we are doing the right thing as a country by isolating and cutting down on major events and gatherings. Keep on with the hygiene, avoid touching your face and be aware at all times of your proximity to others. If you are high risk and have come into contact with someone who is high risk, do the right thing and self-isolate until you have been tested. BUT none of this is new to you at this stage.
Published on 17th of Mar 2020 by Debbie Engelbrecht [ read more ]

How to help your Employees understand the value of Training
As trainers we are often faced with delegates who view the training as a punitive event, rather than the reward it actually is.
Published on 13th of Mar 2020 by Carolyn Kessler [ read more ]

Exceeding Expectations...
Exceeding expectations is what we do when we go above and beyond our job spec. It's what turns average or 'good enough' into excellent
Published on 6th of Mar 2020 by Carolyn Kessler [ read more ]

Critical Thinking is a Skill and it can be Taught!
Most of us, when faced with a problem, do our best analyse what went wrong and how to fix it. What we don’t often do, is structure our though processes to ensure we work through it systematically and in depth.
Published on 26th of Feb 2020 by Carolyn Kessler [ read more ]

Yes, Minute Taking is a Skill!
Today we've chosen to highlight our Minute Taking workshop, not just because it's so popular and so effective, but also because we feel that Minute Taking is a skill that is so often overlooked. Yes, Minute Taking is a skill...
Published on 20th of Feb 2020 by Carolyn Kessler [ read more ]

Are you sinking?
I am encountering more and more people who are feeling overwhelmed and ineffective in their jobs. Virtually all the discussions I have had with them revolve around, in a large part, the feeling that they're simply overwhelmed.
Published on 14th of Feb 2020 by Carolyn Kessler [ read more ]

Change Must be Managed!
Growth equals change and rapid growth necessitates rapid change. This is fine for those who are newcomers to an organisation which has already undergone a steep growth curve. These new employees haven’t been around to experience or understand the insecurity that accompanies major restructuring and formalisation of processes.
Published on 7th of Feb 2020 by Carolyn Kessler [ read more ]

People and Relationships are Complicated and Messy!
At the start of most workshops, I ask delegates to tell me what they enjoy about their job as well as what makes it hard for them to be effective. Then I ask them and what they downright hate, and why?
Published on 31st of Jan 2020 by Carolyn Kessler [ read more ]

The Least Productive Months in the Year
I listened to an interesting panel discussion where a mental health professional who works as an organisational psychologist for a large corporate company, explained the findings of a study looking at employee productivity, in which he’d participated.
Published on 24th of Jan 2020 by Carolyn Kessler [ read more ]

2020-New Year, New Goals
We tend to set ourselves up for failure each time a new year rolls around. We form unachievable goals and rush at them full of desperation and zeal, but totally lacking in any kind of critical thinking around whether or not they're possible.
Published on 15th of Jan 2020 by Carolyn Kessler [ read more ]

Thank You for a Wonderful Year!
I never grow tired of the fact that I get to work in a profession, with subject matter which really speaks to me, and thoroughly enjoy my job.
Published on 11th of Dec 2019 by Carolyn Kessler [ read more ]

Are you Being Bullied at Work?
Most of us think that bullying is confined to the playground. Unfortunately, it’s alive and flourishing in countless workplaces around the country.
Published on 28th of Nov 2019 by Carolyn Kessler [ read more ]

Imposter Syndrome!
I have worked with a number of delegates who have proven their effectiveness in their jobs over the course of many years, yet they still feel like they’re frauds because they don’t have an official degree/diploma behind them.
Published on 22nd of Nov 2019 by Carolyn Kessler [ read more ]

Do you understand YOU?
Your immediate response is likely to be: "Absolutely- I just don't understand other people!" Anyone relate?
Published on 12th of Nov 2019 by Carolyn Kessler [ read more ]

Hello November! Here so Soon?
Wow- Time flies! We're fast approaching the end of 2019 and I'm sure like us, you are busy gearing up for the new year.
Published on 8th of Nov 2019 by Shona Potgieter [ read more ]

Top 10 Time Wasters at Work
Virtually everyone to whom I've spoken recently has commented on how fast 2019 has gone. I feel the same way, although logic tells me that it's impossible for time to speed up or slow down - time is a pretty finite concept.
Published on 31st of Oct 2019 by Carolyn Kessler [ read more ]

The Buck Stops Here!!
I recently called a huge company which boasts an equally huge call-centre. It was my sixth call to them in the vain glorious hope of rectifying a mistake which they had made on my account.
Published on 24th of Oct 2019 by Carolyn Kessler [ read more ]

I Hated School!
Having questioned lots of delegates on their school experiences, I have found that I'm not alone in viewing my school days through a somewhat darkened lens.
Published on 18th of Oct 2019 by Carolyn Kessler [ read more ]

Why am I so Angry?
This is a question many of us ask ourselves regularly. We overreact on the road all the time, we snap at our spouses and family, our colleague does something pretty innocuous and we lose our cool in a split second. It's exhausting.
Published on 9th of Oct 2019 by Carolyn Kessler [ read more ]

How Important is Presentation?
Does the way you look make a difference to how people receive the information you’re wanting them to take on board?
Published on 3rd of Oct 2019 by Carolyn Kessler [ read more ]

Change is Inevitable!
I'm pretty sure most of you are familiar with the following adage: Mr Frog had hopped into a nice roomy-sized pot of cold water. It seemed the perfect habitat in which to live and included baby insects floating around on the surface of the water - yummy, dinner on tap!
Published on 26th of Sep 2019 by Carolyn Kessler [ read more ]

Induction Programmes and Sexual Harassment Awareness
At Staff Training we have always been of the opinion that any company with a good induction/on boarding programme will include Sexual Harassment Awareness as part of such a programme. In the process of welcoming new employees into your company it is essential that they become aware of the company culture as well as the policies and procedures.
Published on 20th of Sep 2019 by Debbie Engelbrecht [ read more ]

Let the True Leaders Please Stand up
In view of the current climate of unrest in South Africa and the spotlight currently being on gender based violence, I could not help but gain respect for our SARS commissioner, Edward Kieswetter...
Published on 18th of Sep 2019 by Debbie Engelbrecht [ read more ]

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