Latest Blog Posts
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Stress: Kick it to the curb! |
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| How do you deal with stress? Yes, it is something that should be dealt with, something you should be actively managing... |
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Published on 13th of May 2022 by Staff Writer |
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This is Why You Should Prioritise Inhouse Training |
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| Inhouse training is a fantastic option for organisations who would like to train a number of their employees at once... Since we come to your premises it helps save time and money, while also allowing for any customisations that suit your individual needs! |
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Published on 6th of May 2022 by Shona Potgieter |
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Is Emotional Intelligence the Key to Success? |
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| Did you know that emotional intelligence is fast becoming one of the most important traits hiring managers look at? That's because emotional intelligence in employees is now being recognised as a key to workplace success. So, perhaps this is a good time to invest in Emotional Intelligence training? |
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Published on 8th of Apr 2022 by Staff Writer |
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Have You Considered Frontline Reception Training? |
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| As a receptionist, you know that no matter how busy your day gets, how many phones are ringing simultaneously, or how your to-do list seems to be growing quicker than you can handle, you must always try and stay at the top of your game. |
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Published on 1st of Apr 2022 by Staff Writer |
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Remember VUCA? |
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| A few years ago the buzzword was VUCA. We want VUCA leaders, we want a VUCA programme, VUCA us please! Today we so seldom hear or see the acronym at all. The reality is that we are living it. We are slap bang on planet VUCA and it is darn uncomfortable. |
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Published on 11th of Mar 2022 by Debbie Engelbrecht |
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Self-Mastery, The Enneagram and Team Development |
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| Did you know that understanding yourself is key to effective communication? What are your focuses, what are your trigger points, where does your strength lie, how efficient are you at adapting to what is required by the other person? |
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Published on 25th of Feb 2022 by Staff Writer |
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B is for Business Writing |
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| When it comes to effective communication at work, there is a very important aspect to take into consideration... And that is the written communication that takes place within the organisation, as well as with clients. |
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Published on 18th of Feb 2022 by Staff Writer |
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Self-Defeating Behaviours at Work |
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| Have you given thought to the fact that we are often our own worst enemies? Because sometimes we are - we can be hard on ourselves, our own worst critics and consequently the source of our own stress and feelings of being overwhelmed. |
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Published on 11th of Feb 2022 by Staff Writer |
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3 Easy Steps to Be More Productive at Work |
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| Productivity at work is great. It's what we want. Unfortunately, it can often prove to be a bit elusive. Thing is, we don't always realise how small things can have a big impact on our productivity. |
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Published on 4th of Feb 2022 by Shona Potgieter |
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Stress Management for a Healthier YOU |
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| When we talk about managing our stress, we often only think of it in a work context, like how it can improve our productivity and effectiveness at work (which it is excellent for, by the way). But it goes a lot deeper than that... |
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Published on 27th of Jan 2022 by Shona Potgieter |
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A is for Accountability |
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| So, you've invested in training for your team? High-five to you! But there's one more thing we need to talk about and that's what you do after the training has been completed... |
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Published on 21st of Jan 2022 by Shona Potgieter |
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Starting the New Year Strong with Staff Training |
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| New year, new goals? I want you to take a moment to think about the professional goals you have set for yourself, your team or your business... How many of these goals can be reached with the help of proper skills development programmes? |
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Published on 14th of Jan 2022 by Shona Potgieter |
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What a Year It Has Been... |
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| As we get ready to wind down for the holiday season and welcome 2022, we have a few things we want to say... |
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Published on 15th of Dec 2021 by Shona Potgieter |
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Will You Take a Moment to Reflect With Us? |
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| There's a saying about not looking back, about how we should always keep moving forward and not get stuck in the past. And while this may be a valuable lesson, I've come to realise that sometimes 'looking back' isn't necessarily a bad thing. |
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Published on 26th of Nov 2021 by Shona Potgieter |
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The Art of Critical Thinking and Why It Is Essential |
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| When we're faced with a problem, most of us probably do our best to analyse what went wrong and how to fix it. What we don't often do, is structure our though processes to ensure we work through it systematically and in depth. |
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Published on 5th of Nov 2021 by Staff Writer |
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Customer Care for The Win! |
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| "A brand is defined by the customer's experience. The experience is delivered by the employees" ~ Shep Hyken |
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Published on 29th of Oct 2021 by Staff Writer |
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This is Your Invitation. Will you RSVP Yes? |
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| So, you've been seeing our blogs and our social media posts inviting you to train your staff, or even attend training yourself. But you're not convinced... Maybe because you feel your team is performing well enough or perhaps you feel that including external training in the budget is an unnecessary expense after all we've been through with Covid and lockdown... |
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Published on 22nd of Oct 2021 by Shona Potgieter |
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This is How a Skills Development Facilitator Can Benefit Your Organisation |
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| Compiling Workplace Skills Plans (WSP) and Annual Training Reports (ATR) sounds like just another hoop we need to jump through to get a mere 20% of our SDL contributions back. While a lot of smaller companies decide the effort is just not worth the money they get back, bigger companies submit in order to up their BBBEE points. |
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Published on 15th of Oct 2021 by Lize Testa |
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How to Eat an Elephant |
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| Have you ever felt completely overwhelmed by your to-do list? Like you were in total control and then suddenly there is a mountain of work in front of you, a million things that must be done and it feels like somehow you have to do in all at once? |
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Published on 23rd of Sep 2021 by Shona Potgieter |
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Are You Still Making Time to Have Fun? |
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| "Having fun doesn't feel like something I should be prioritizing right now." Does that sound like you? I know making time to have fun seems silly or even trivial, considering how much you might have on your plate right now: Meetings, projects, kids, the kids' projects, bills, school, cooking, taking care of your family... |
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Published on 17th of Sep 2021 by Shona Potgieter |
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Diversity and Etiquette in the Workplace |
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| "We have a very diverse environment and a very inclusive culture, and those characteristics got us through the tough times. Diversity generated a better strategy, better risk management, better debates, and better outcomes."
- Alan Joyce |
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Published on 10th of Sep 2021 by Staff Writer |
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What is Your Communication Style? |
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| By now we all know how important communication is within our organisations. We also know body language plays a big role and active listening accounts for a large part of effective communication. So what more is there to know on the topic of communication? |
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Published on 3rd of Sep 2021 by Shona Potgieter |
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Is Now the Time to Train? |
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| With only a few months left of 2021, you might be wondering whether it's still worth it to train... The answer is a resounding YES! |
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Published on 27th of Aug 2021 by Shona Potgieter |
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How Stressed Are You? |
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| Stress is normal, we experience it every day. Whether the stress is work related, triggered by aspects of your personal life or due to finances... Stress does unfortunately form part of our lives. |
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Published on 20th of Aug 2021 by Shona Potgieter |
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Productivity Can Be Overwhelming |
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| We all know how important it is to be productive, to do our job effectively and successfully. We all want to tick off that to-do list and breathe a sigh of relief at the end of the day, patting ourselves on the back as we watch the sun set... |
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Published on 13th of Aug 2021 by Shona Potgieter |
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The Art of Listening |
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| A huge part of the soft skills we train, is communication. And quite often we find that there is one element of communication that is very much neglected or completely forgotten... Listening! |
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Published on 30th of Jul 2021 by Staff Writer |
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Common Receptionist Mistakes to Avoid |
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| A receptionist is the first point of contact for clients. That's why as a receptionist you already know how important your position is - You're the public's first glimpse into what your organisation is all about and in most cases the impression you leave is the one that sticks. |
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Published on 23rd of Jul 2021 by Staff Writer |
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Behaviour Change |
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| Why is behaviour change so difficult and why specifically is it so necessary? |
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Published on 8th of Jul 2021 by Debbie Engelbrecht |
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Why You Should Invest in Stress and Time Management Training |
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| After many Stress and Time Management workshops and from personal experience, it is quite clear that we aren't always good at understanding where our time goes. This might seem strange to you; how can someone not know where how their days are consumed or their time is spent? Let's elaborate... |
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Published on 25th of Jun 2021 by Staff Writer |
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Training and the Third Wave |
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| There is a lot of talk of the 3rd wave at the moment. I don't think I even have to specify that I’m talking about the third wave of Covid, because I'm pretty sure that's the only wave any of us are talking, thinking and hearing about at the moment. |
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Published on 18th of Jun 2021 by Shona Potgieter |
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Personal Mastery: Why You Should Attend This Workshop |
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| Our Personal Mastery workshop is something you and your team should seriously consider. It is an extremely effective workshop and companies who do this training find that teamwork becomes the norm, which in turn leads to increased productivity. |
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Published on 11th of Jun 2021 by Staff Writer |
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Are Communication Workshops Worth the Hype? |
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| "To effectively communicate we must realise that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." - Tony Robbins |
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Published on 31st of May 2021 by Shona Potgieter |
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Driving Purpose Within An Organisation |
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| There is a lot of talk about purpose driven organisations. But what exactly is that? It is much easier if your organisation is a Non-Profit to have a clear purpose driven mandate. |
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Published on 13th of May 2021 by Debbie Engelbrecht |
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Management and Leadership Training is a Must! |
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| Are you a manager or in a leadership position within your company? I have a question for you... Would you work for you? Now I know this might come across as a bit of a strange question to ask someone, but please humour me and take a moment to think about it.
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Published on 7th of May 2021 by Staff Writer |
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The Value of Feedback in the Workplace |
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| Feedback. Something often dreaded by managers and even team members. Especially when it’s not necessarily positive… But feedback is essential to ensure the success of our teams and projects! |
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Published on 30th of Apr 2021 by Shona Potgieter |
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Is Your Team Training in May? |
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| May is around the corner, can you believe it? This time last year we were in a hard lockdown and unfortunately companies had to postpone the training and skills development of their workforce. |
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Published on 23rd of Apr 2021 by Shona Potgieter |
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The Challenge of Cancel Culture |
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| You have undoubtedly heard the term "Cancel Culture" by now. The practice of simply annihilating and ostracising a person who has a different viewpoint to ours. |
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Published on 14th of Apr 2021 by Debbie Engelbrecht |
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