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Latest Blog Posts

4 Communication Tips for Stressful Situations
At some time or another we all have to deal with that monster called Stress. Whether you are in a highly competitive work environment or dealing with angry or frustrated customers, stress is never too far behind…
Published on 14th of Nov 2018 by Shona Potgieter [ read more ]

10 issues which often come to the fore when working in open plan offices
A common theme which crops up when I’m facilitating a Conflict Resolution workshop, is how challenging it can be to share office space.
Published on 6th of Nov 2018 by Carolyn Kessler [ read more ]

Getting things done in 3, 2, 1…
The hustle and bustle that surrounds us can make us feel like we have a big red target on our backs and life is not just giving you lemons, but throwing them from all sides…. The question is how do you make lemonade and avoid getting knocked out?
Published on 30th of Oct 2018 by Shona Potgieter [ read more ]

6 Tips for Mastering Body Language
When it comes to communication, there is one language we all “speak” and understand – Body Language.
Published on 24th of Oct 2018 by Shona Potgieter [ read more ]

Turn Motivation Monday into Motivation Everyday!
We all get to a point where we lack motivation… Whether you don’t want to get up early to go to the gym or the days just feel too long and each task in front of you makes you sit with your head in your hands. It’s completely normal. The good news is that there are quite a few ways you can keep those motivation levels up!
Published on 22nd of Oct 2018 by Shona Potgieter [ read more ]

4 Easy Tricks to Survive Stress
Stress is a sneaky little monster, one moment you’re handling your business and the next you feel like you want to jump on a flight to the Bahamas and start over. I know, I’ve been there!
Published on 10th of Oct 2018 by Shona Potgieter [ read more ]

No News is Good News?
Are you aware that out of 15 clients who receive poor service from your company, only one is likely to complain? The other 14 simply take their business elsewhere!
Published on 5th of Oct 2018 by Carolyn Kessler [ read more ]

11 ways to ensure you gain my co-operation.
Do we ever communicate with another person without there being a need to gain co-operation? I tend to think not.
Published on 28th of Sep 2018 by Carolyn Kessler [ read more ]

Bye-bye (office) Blues!
Are you tired of the same old routine, day in and day out? Then it's time to take a step back... Assess what you want from your day and make a concerted effort to make it happen.
Published on 25th of Sep 2018 by Staff Training [ read more ]

Good managers are trained – not born!!
If you are promoting a great employee into a supervisory/management position, they need to be trained in how to perform as an equally great manager.
Published on 17th of Sep 2018 by Carolyn Kessler [ read more ]

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