Negotiation for Shop Stewards

This workshop is designed to assist the learners with the approach and skills necessary to enter a collective bargaining negotiation. It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise tactics used against them and assisting them in gaining clarity on their own goals, thereby enabling better outcomes.

A comprehensive approach to negotiation, this workshop is best presented over two days training, with both company and union representatives in the room. The workshop takes a well balanced view of organised labour vs capitalism and assists with trust building allowing for better negotiations.

Why Negotiate

Understanding how individual need, capitalism and socialism interact
Understanding the need for oiling the wheels with fruitful negotiations

The qualities of a good negotiator

What makes a negotiator able to reach his/her mandate?

The importance of developing a working relationship with the other party

The working relationship is the glue that holds us together, understanding external and internal influences, structures and procedures and how important each aspect is to positive outcomes

How to structure a negotiating team

Structuring Your Team and eliminating any weakness or potential pitfalls by aligning goals

Determining long and short term negotiating objectives

Understanding what they could be
Understanding the psychology behind them
Recognising your negotiation vulnerabilities

Negotiating a Realistic Mandate

A thinking tool to help us be more critical in our thinking and guide us to realistic mandates

The Negotiation Process

Pre

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt Negotiation for Shop Stewards to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.