To supply the delegates with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. Business communication is constantly evolving and business writing has become an essential skill to develop for employees across the board, your teams' professionalism depends on it.
The Six C's of Business Letter Writing
Compiling correspondence that conveys your message to the recipient in a professional manner. The theory with practical exercises
Universally accepted methods of formatting
Keeping to the Point
Detailed exercises covering the compilation of letter writing
For Longer Letters
Practical methods to ensure the information in your document is navigable
Getting the Right Tone
Your correspondence must be pitched correctly
Understanding the differing requirements of your readership
Writing in Plain English
How to write in a correct, clear and accessible manner
What these are and how to avoid them
Avoid a Confusing Close
How to wrap up your correspondence in a clear, concise manner
Practical, relevant issues around emailing
"Your success in life isn't based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business." ~ Mark Sanborn
In today's world if you do not grab your audience's attention within the first few moments, you have absolutely no chance of getting it at all!
And with most business communication taking place on electronic media, business writing is evolving quite rapidly.
Add to this the fact that most South Africans are doing business in their second or third language and you simply cannot afford not to pay attention to the written communication leaving your organisation!
From using the correct tone to how to structure your writing for maximum action, we will keep you busy and challenged for a full day of business writing etiquette!
Prices include VAT @ 14%
All our full day open hosted workshops commence at 08:30 and end at 16:30.
For inhouse workshops we will travel for anything between one and 16 delegates.
All course material, lunch and refreshments are provided.