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Venues:
Encore Conference Center, Northlink College, Panorama, Cape Town
and
Ferndale Guest Lodge, Ferndale, Johannesburg
Inhouse
bookings taken
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suggest or query new workshop topics please click
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Sales
Training
Course Structure
Being Goal Orientated
Meetings and Greetings (Approaching new clients)
DISC approach (reading the client) including body language
Relationship Building
Negotiation Skills
The seven steps of selling
Delivering your Presentation
This workshop is for
Sales Staff, Representatives, Managers
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Telesales
Training
Course
Structure
Taking a moment to reflect. What do you believe in and what
motivates you.
Exploring the psyche of a customer
The fundamentals of selling.
The finer points of selling.
The organisational skills required in selling.
Overcoming obstacles and hurdles
How self responsibility can change your attitude to life! (Motivational)
Confidence building
- hints, tips, exercises
This workshop is for
Telesales Staff
Representatives
Outbound Call Center Staff
Middle Management
Any person who answers queries with reference to a potential
sale
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Time Management
Course Structure
Identify why you want more
time
Identify why you have no time
Identify simple time wasters
Identify areas of synergy
Identify repetitive tasks
Identify the role of electronic time thieves
Identify paths of completion
Being assertive in managing your time
Using the time matrix effectively
Tips to avoid Parkinsons 3rd Law
Overcoming barriers to tasks
Challenging your own mindset
This workshop is for
Every one who wants to streamline their day!
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Training for Retail Assistants
Course Structure
Body Language
Positive Speech Techniques
Upselling or not?
Upselling Techniques
Going the extra mile
Handling Angry Clients
Assertiveness Techniques
This workshop is for
Retail Assistants
Not
available as on open workshop
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Testimonials
Thank you for this absolutely invaluable information - I am amazed
at how you manage to make everything so simple and clear! I have
so much more conifidence now!
Business Writing Skills - April 2004 |
Debbie
I
am currently experiencing an absolute life crisis and I believe
that you have assisted me in facing it with more tact, more tolerance
and more positivity. Thank you! |
Proposed
Schedule of Dates for the remainder of 2004
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In
addition to the course material being collated from various sources, authors and
individuals with many years experience and knowledge to their advantage, the speakers
are all professionals with a tremendous amount of expertise to share with you!
Our
workshops are motivational and informative with interaction from the floor being
a priority!
We are all real people with real problems and real requirements. These are addressed
in real terms with real solutions.
No "up in the air" razzmatazz to inflate pricing and baffle the brain!
We have a unique method of presentation which is extremely successful - an 85%
"excellence" rating by attending delegates to date!
Join
our existing base of extremely satisfied clients and
sign up for the next seminar today!! |
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Venues
Encore Conference Center
Northlink College
Panorama
Ferndale Lodge
Ferndale
Johannesburg
Please see our FAQ page for prices
Make a reservation now!
bookings@stafftraining.co.za
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enquiries@stafftraining.co.za
Fax: 086 616 0119
Cell: 082 6878583
Call us to enquire about inhouse workshops
Visit our
online learning site
SDL
contributors can claim on the training undertaken through our company.
Click here
for information on claiming from the setas.
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