|
|
Venues:
Encore Conference Center, Northlink College, Panorama, Cape Town
and
Ferndale Guest Lodge, Ferndale, Johannesburg
Inhouse
bookings taken
To
suggest or query new workshop topics please click
here
|
Effective
Interviewing Skills
Course
Structure
Understanding People
Understanding what people don't say!
Recruitment methods
Analysing CV's
Pre appointment essentials
The interview
Method of Questioning
Legalities
The shortlist and other roleplayers
Applicants right to feedback
This workshop is for
All business people involved in the recruitment process
Not available as an open workshop
in Johannesburg yet.
|
|
Frontline
/ Receptionist Training
Course Structure
First Impressions Last
Attitude and aptitude - is it a myth?
Practical applications
Telephonic Excellence
Making visitors feel welcome
Effective communication skills
Knowing the company
Public Relations
This workshop is for
Receptionists
Junior Secretaries
|
Management Excellence
Course Structure
What do your
staff want of you?
What is a manager's key duties?
8 common themes of successful companies
Using the SWOT matrix
Using the concious and unconcious learning matrix
Using the force field analysis
Using the JOHARI window
Using situational leadership
Using APOP feedback to it's greatest advantage
Communication involving a ratio of growth
This workshop is for
Middle Management and those that
have completed the Developing your Management Potential workshop
Not
available as an open workshop in Johannesburg yet.
|
Office Administration
Course Structure
Skills,
qualities and attributes required for success
Identifying and classifying your customers (internal and external)
Developing your role and contribution to the organisation
working to clear goals and objectives
Identifying urgent versus important tasks and realistic deadlines
Dealing with disorganised people
Assertive communication
The key to effective written communication
Practical advice on lists and organisation
Effective minute taking
Keeping an effective diary
Maintaining professionalism and etiquette
This workshop is for
Secretaries, Receptionists, PA's, Office Administrators
|
|
Presentation
Skills Training
Course Structure:
Body Language
Preparing your Presentation
A one on one Presentation
Presenting to a small group
Presenting to a large group
Utilising Technology
This workshop is for:
Public Relations,
Junior and Middle Management
Not
available as an open workshop in Johannesburg yet.
|
you
are viewing 6-10 of 15 workshops
view workshops 1-5
view workshops
11-15
Index
of workshops (home)
|
Testimonials
Hi
Debbie
Thank you for the wonderful workshop on Thursday, both my colleague
and I feel that we have learnt enough to keep us busy for ages!
Your patience with us is greatly appreciated.
Management Training July 2004 |
Thank you for this absolutely invaluable information - I am amazed
at how you manage to make everything so simple and clear! I have
so much more conifidence now!
Business Writing Skills - April 2004 |
Hi
Debbie
Thank you for your continued support. I am joining a new company
in January and will definitely recommend that they send their
staff to you for training. I can still not believe that your workshop
sorted out the problems we had all been experiencing for 2 years!
Client Service - Sep 2004 |
Proposed
Schedule of Dates for the remainder of 2004
|
Venues
Encore Conference Center
Northlink College
Panorama
Ferndale Lodge
Ferndale
Johannesburg
Please see our FAQ page for prices
Make a reservation now!
bookings@stafftraining.co.za
|
|
In
addition to the course material being collated from various sources, authors and
individuals with many years experience and knowledge to their advantage, the speakers
are all professionals with a tremendous amount of expertise to share with you!
Our
workshops are motivational and informative with interaction from the floor being
a priority!
We are all real people with real problems and real requirements. These are addressed
in real terms with real solutions.
No "up in the air" razzmatazz to inflate pricing and baffle the brain!
We have a unique method of presentation which is extremely successful - an 85%
"excellence" rating by attending delegates to date!
Join
our existing base of extremely satisfied clients and
sign up for the next seminar today!!
|
enquiries@stafftraining.co.za
Fax: 086 616 0119
Cell: 082 6878583
Call us to enquire about inhouse workshops
Visit our
online learning site
SDL
contributors can claim on the training undertaken through our company.
Click here
for information on claiming from the setas.
index of workshops (home page)
our clients
our mission
learnandearn
home
|