Assertive vs Aggressive Communication - [website] Email Print
Published: 3rd of Jul 2012 by: Miss Knowitall

One of the main reasons people tend to shy away from assertive behaviour is because they are worried about coming across as aggressive, bossy, or even just plain rude.

Assertiveness, however, is about being able to recognise when you are being abused or manipulated for someone else’s benefit and then being able to resist such treatment without becoming angry or aggressive yourself.

Assertiveness training therefore emphasises the values of clear, calm and frank communication so when that little voice in your head is saying “no”, instead of keeping quiet you’re able to voice it.

Assertive, Passive and Aggressive

The difference between assertive people and passive people is that while they both may know themselves and their boundaries, only the assertive group is able to clearly communicate these to their co-workers. Aggressive people on the other hand may be communicating their boundaries a little bit too forcefully and in the process might be encroaching on yours.

Learning to be more assertive helps individuals identify these problem situations and teaches them to react accordingly, in a calm and rational way in order to bring about the best possible outcome.

In addition to this Assertiveness Training has also benefited supervisors, managers and other people in positions of authority who have had the need to persuade others to follow their instructions without wanting to become a bully.

Either way becoming more assertive can help make life a lot less stressful by removing the pressure of having to try to please everyone, which allows you to focus on the important things.

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