It’s true that customers who experience good service are more likely to spend money in your shop and return afterwards than customers who receive poor service.
While you may not always be able to control pricing, market trends, or how your location affects business, one thing you consistently have control over is the level of customer service your business achieves.
Confidence plays a key role in how well we perform and interact in our daily lives. What follows are a few tips on how to improve your confidence right now.
Although in recent years more women have been steadily entering the workforce, there are still inequalities and prejudices present in the workplace that sometimes require an assertive approach.
So you’ve decided that your emails beating around the bush aren’t getting you anywhere and you’re going to have to take a more direct approach, but how do you go about being more assertive in your writing?
“I don’t really have time to help but if I say no people might get upset and stop liking me, so maybe I’ll just catch up on my extra work at home tonight.”
Setting boundaries and making sure they aren’t overstepped can be difficult for people new to assertiveness. Try these easy tips to get the ball rolling…
